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EC Fishing Charters complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 29 January 2026.
We collect personal information about you from:
If possible, we will collect personal information from you directly.
We will use your personal information:
We may disclose your personal information to:
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. This includes:
Our online payments are processed through Verifone. Verifone complies with PCI-DSS standards to ensure secure handling of credit card information. For more details, refer to Verifone's policies.
Transaction records are retained for accounting, legal compliance, and customer service purposes. We may use this information to:
Sensitive payment information is handled according to Verifone's data retention policies and PCI-DSS requirements.
You have the right to:
By making a payment through our website, you acknowledge that your payment information will be processed by Verifone in accordance with their privacy policy and terms of service. Verifone may transfer your payment data internationally as necessary for payment processing. We recommend reviewing Verifone's privacy policy for additional information about how they handle your payment data.
In the unlikely event of a payment security incident, we will notify affected customers in accordance with applicable privacy laws and work with Verifone to resolve any issues promptly.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at info@ecfishing.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g., the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site's privacy policy before you provide personal information.
We use cookies (an alphanumeric identifier that we transfer to your computer's hard drive so that we can recognise your browser) to monitor your use of the website and improve your browsing experience. You may disable cookies by changing the settings on your browser, however this may affect the functionality of our website.
This section outlines the responsibilities and procedures regarding damage to or loss of fishing equipment and gear during charter services.
The customer is fully responsible for any damage to or loss of fishing equipment or gear during the charter, regardless of whether it is accidental or deliberate.
Costs for repair or replacement will be determined by EC Fishing Charters Limited and charged accordingly.
You may be required to pay damage costs at the time of the incident, or within 12 days after the trip via invoice.
If you have any questions about this privacy policy, our privacy practices, equipment damage policy, or if you would like to request access to, or correction of, your personal information, you can contact us: